Who is selling
Aaron Torruella Pozas, trading as TermoBox, tax ID (NIF) 46259598C, with address at C/ Ardales, 59, 17300 Blanes (Girona), Spain. Email: termoboxshop@gmail.com.
Products and prices
Prices include VAT. Shipping costs are shown at checkout before you pay. The price in force when you place the order applies.
How to buy
Add the product to your cart, enter your details and delivery address, choose the payment method and confirm the order. You will receive a confirmation email.
Payment
Payment is processed through Shopify checkout. We do not store your card details.
Shipping
We ship to Spain and the rest of the European Union. The shipping cost and the order total are shown at checkout before you pay.
Withdrawal and returns
You have 14 calendar days from delivery to withdraw from the purchase without giving any reason. Return shipping costs are borne by you, unless the product arrives damaged, is faulty or does not match your order. Full details are in the returns policy.
Guarantee
3-year legal guarantee of conformity from delivery. Full details are on the guarantee page.
Customer service and complaints
You can write to us from the contact page, at termoboxshop@gmail.com or by post to the address above.
Applicable law
These terms are governed by Spanish law and consumer protection legislation.